Navaho Gunleg

So I bought myself a new laptop last November — it seemed a bargain at the time.

And I was really happy with it until the first time it did not want to boot after shutting down.

The first time I push the power button, the lights went on, the fans started to blow out some air; and then, nothing.

Second time I pushed it, it shows the BIOS booting and then, the screen clears and then… nothing.

I can push the power button again to turn it off and then the cycle repeats itself. Interestingly is that, when booting the second time, it IS possible to enter the BIOS settings (although rebooting from that shuts down the laptop again). Different settings in the BIOS, resetting to defaults, been there done that to no avail.

Thinking, hey, it’s a new laptop, perhaps something is loose (memory, etcetera). I opened the case, unseated and re-seated the memory banks. Put the thing together and it booted again.

Yay.

So I keep it running all the time, only to reboot when it’s really necessary.

The second time it happened, I reseated the memory again: no luck. I grounded myself and touched the metal things on the laptop, for any static electricity to ‘go away’.

I tried to boot: Yay!

The last time it happened, yesterday, I reseated the memory, unloaded the static electricity.

But nothing.

Googled my ass off to discover more folks having the same problem. After reading things about ‘resetting’ something power-related by pressing the power button for 30 seconds with the battery and AC detached, decided to give that a shot.

Meanwhile I had moved to laptop to another room (perhaps it was a ‘mains’ problem so tried another socket — one thinks weird things under duress *hehe*), where I had left it, battery and mains detached already incidentally. So I went upstairs, held down that button for about 60 seconds. Tried to boot.. YES it booted.

Linux mentioned stuff about clock skew detected. Oh fsck yeah, I forgot I had reset the BIOS — had even removed that button-cell battery after reading that solved stuff for some people. So I quickly shutdown again to put the date settings correctly.

I should have done that from within Linux silly me: now it didn’t want to boot again.

Same problem — and holding down the button again for 30-60 seconds didn’t do the trick this time.

Patience seems to solve everything: I left the laptop, again, AC and battery detached for I think may have been 2 hours. Tried to boot it for the heck of it and it did so without problem.

It seems that something has to cool down or something — as it works after a long time of waiting. Perhaps static electricity, I don’t know. What I do know is that at that point it is not necessary to hold down the power button for 30+ seconds anymore…

So if you have this problem, and tried everything except the ‘patience’-hack: try to occupy yourself with something else — after an hour it may well boot fine!

Hope this may help other folks out there that have been pulling their hairs out over this.

Edit: Oh, I forgot to mention I will probably not ever buy an Acer laptop again. I called their support line yesterday around 5 o’clock. Now, day later, at 11:30, I still haven’t got a call back. WTF.

Edit: Last night my laptop went into sleep mode when I disconnected the AC and closed the lid… Oh no. But this morning, having cooled down properly, it booted in one go. No tinkering with memory modules or unloading of static electricity… Patience solves it. (Problem is, you do not have patience, when you are in a hurry…)